Delete Your CasaKeeper Account

CasaKeeper allows users to request deletion of their account and associated personal data at any time. This page explains how to submit a deletion request, what data is deleted, and what information may be retained for legal or operational reasons.

How to Delete Your Account

You can delete your CasaKeeper account using either of the following methods:

Method 1: In-App Deletion

  1. 1.Open the CasaKeeper app
  2. 2.Go to Settings
  3. 3.Tap "Delete Account"
  4. 4.Confirm your deletion request

Method 2: Email Request

Send an email request to:

contact@axionguides.com

Please send your request from the email address associated with your CasaKeeper account, or include that email in your message. This helps us verify ownership of the account.

What Data Will Be Deleted

When you delete your account, CasaKeeper will permanently delete your associated personal and app data, including:

  • Account information such as email address and user ID
  • Stored documents including PDFs, receipts, and uploaded files
  • Home maintenance records, reminders, and saved home-related information
  • Associated cloud data connected to your account

Data That May Be Retained

Some limited information may be retained when necessary for:

  • Legal compliance and regulatory requirements
  • Fraud prevention or abuse prevention
  • Financial or transaction recordkeeping if required by law

Any retained data will be kept only as long as necessary and in accordance with applicable laws and our Privacy Policy.

Processing Time

Deletion requests are typically processed within 7 days

Once completed, the account cannot be recovered

Important: Please download any documents or information you want to keep before submitting a deletion request. Once your account is deleted, this data cannot be recovered.

Contact Us

If you have questions about account deletion or privacy-related requests, please contact us:

contact@axionguides.com

This page is provided to help CasaKeeper users request deletion of their account and associated data in accordance with Google Play requirements.